Privacy Policy

Last Updated: September 17, 2026

At Elvoroof, we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from https://elvoroof.com/.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, create an account, contact us, or otherwise interact with Elvoroof, we may collect certain information.

Personal Information

Depending on how you interact with our website, we may collect:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment and transaction information
• Order details and purchase history
• Information you provide when contacting customer support
• Account information, if you create an account

Payment information may be processed securely through third-party payment providers. Elvoroof generally does not directly store complete payment card information.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and device information
• Operating system
• Pages viewed and website interactions
• Referring website or source
• Date and time of your visit
• General location information derived from your IP address
• Cookies and similar technologies

This information helps us understand how visitors use our website and improve our services.

2. How We Use Your Information

We may use the information we collect to:

• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and updates
• Respond to customer service inquiries
• Process returns, refunds, and exchanges
• Maintain and improve our website
• Improve our products and shopping experience
• Detect and prevent fraudulent or unauthorized transactions
• Maintain website security
• Communicate with you about your orders
• Send promotional or marketing communications where permitted by law
• Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and as otherwise permitted by applicable law.

3. Cookies and Similar Technologies

Elvoroof uses cookies and similar technologies to help operate our website, remember preferences, understand website usage, and improve the shopping experience.

Cookies may be used for purposes such as:

• Keeping products in your shopping cart
• Remembering website preferences
• Understanding website traffic
• Measuring advertising performance
• Improving website functionality
• Providing relevant marketing or advertising

You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect the functionality of our website.

4. Shopify

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to sell our products and process orders.

When you use our website, Shopify may collect and process information in accordance with its own privacy practices. Shopify provides technology for website functionality, checkout, payment processing, security, and related services.

For more information about Shopify's privacy practices, please review Shopify's applicable privacy documentation.

5. Payment Information

When you make a purchase through Elvoroof, payment information may be processed by third-party payment providers.

Payment providers may collect and process information necessary to authorize and complete your transaction, including payment details, billing information, and transaction information.

We do not generally store complete payment card numbers on our own systems.

6. Sharing Your Information

We may share personal information with trusted third parties when necessary to operate our business and provide services to you.

These parties may include:

• Shopify and ecommerce service providers
• Payment processors
• Shipping and delivery providers
• Website hosting and technology providers
• Analytics and advertising service providers
• Customer support providers
• Fraud prevention and security services
• Professional advisers or service providers
• Government authorities or law enforcement where legally required

We do not sell your personal information as a standalone product.

Third-party service providers may process information according to their own privacy policies and applicable legal requirements.

7. Marketing Communications

If permitted by applicable law, we may use your email address to send information about products, promotions, special offers, or other updates from Elvoroof.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you opt out of promotional communications, we may still send necessary transactional communications, such as order confirmations, shipping updates, refund notifications, or customer service messages.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmitting information over the Internet or storing electronic information can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include:

• The right to request access to personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of certain personal information
• The right to request information about how your personal information is used
• The right to opt out of certain marketing communications
• The right to withdraw consent where processing is based on consent
• The right to object to or restrict certain processing activities where applicable

To exercise an applicable privacy right, please contact us using the information provided below.

We may need to verify your request before completing it to help protect your personal information.

11. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, these rights may include the right to:

• Know what categories of personal information are collected
• Request access to certain personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Opt out of certain forms of sale or sharing of personal information, where applicable
• Receive information about the use and disclosure of personal information

Elvoroof does not sell personal information for monetary consideration.

California residents may contact us using the information below to submit a privacy request.

12. Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to address the situation.

13. Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

14. International Visitors

Elvoroof is operated from the United States. Depending on where you live, your personal information may be transferred to, stored, or processed in countries other than your country of residence.

Different countries may have different data protection laws. Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy, would like to make a privacy request, or have concerns about how your personal information is handled, please contact us:

Privacy Contact: Elvoroof
Email: support@elvoroof.com
Phone: +1 2182243346
Address: 34382 Co Hwy 38, Laporte, MN 56461, USA
Website: https://elvoroof.com/

When contacting us regarding a privacy request, please provide enough information for us to understand and process your request.